HM Revenue and Customs (HMRC) is asking Self Assessment customers to remain vigilant to scams that claim to be from them.

Scammers will often impersonate HMRC, offering fake refunds or demanding urgent payments to steal personal and banking information. HMRC advise that Passwords, usernames, and access codes are private, and customers should never share them, even with someone they trust or who helps them with their taxes.

Filing early can also help customers spot scams more easily, as those who have already submitted their tax return are less likely to be caught off guard by scam attempts closer to the Self Assessment deadline.

Concerned customers reported more than 170,000 scam referrals to HMRC in the 12 months to 31 July 2025, and while that is a 12 per cent reduction compared to the previous year, more than 47,000 of these reports still involved fake tax refund claims. If someone receives a communication claiming to be from HMRC that asks for personal details or offers a tax rebate, they should check the official HMRC scams guidance to verify its authenticity.

An example of a Scam
An example of a Scam (An example of a Scam)

HMRC will never:

· leave voicemails threatening legal action or arrest

· ask for personal or financial information via text message or email

· contact customers by email, text, or phone to inform them about a refund or ask them to claim one.

Kelly Paterson, HMRC’s Chief Security Officer, said: “Scammers target individuals when they know Self Assessment customers will be preparing to file their tax returns. We’re urging everyone to stay alert to scam emails and texts offering fake tax refunds.

“Taking a moment to pause and check can make all the difference. Report any suspicious activity to us before the fraudsters do any more harm. Search ‘HMRC scams advice’ and refer to the scams guidance on GOV.UK to stay informed and protect yourself.”

Customers can report phishing attempts to HMRC by: · forwarding emails to [email protected], reporting scam phone calls via GOV.UK

or forwarding suspicious texts to 60599